The rules behind
every KwikFastHurry
delivery.

The master agreement between you and KwikFastHurry covering every app, website and service we operate.

What personal information KwikFastHurry collects across all three apps, why we collect it, who we share it with and the rights you have over it.

The US state privacy notice: your rights under the CCPA/CPRA and similar laws, and exactly how to exercise each one.

The cookies, SDKs and device identifiers we use on the KwikFastHurry websites and apps, and how to control them.

What is and is not allowed on the KwikFastHurry platform, how we enforce it, and how to appeal an enforcement decision.

When an order can be cancelled, what is refundable, how long refunds take, and how missing or wrong items are resolved.

Service areas, delivery windows, handover rules, unattended drop-off, failed deliveries and age-restricted goods.

How to delete your KwikFastHurry account and personal data from any of the three apps, what gets erased, what we must keep and for how long.

Our published standards against child sexual abuse and exploitation (CSAE), how to report it, and who is accountable.

How to send a copyright takedown notice or counter-notice, our repeat infringer policy, and the rules for using the KwikFastHurry brand.

Our commitment to WCAG 2.2 AA across the apps and websites, what already works, what does not yet, and how to tell us.

Company details, the right inbox for every kind of request, service of process, law enforcement requests and vulnerability disclosure.

The additional terms that apply when you order food and goods through the KwikFastHurry Customer app.

Exactly what the Customer app collects, what Vendors and Riders can see about you, and the controls in your profile.

Commercial terms for restaurants, shops and merchants selling through KwikFastHurry — commission, payouts, food safety, liability and termination.

What KwikFastHurry collects about your business and staff, what you may do with Customer data, and how the two roles divide.

The contractor agreement for riders and drivers — independent status, how pay works, equipment, insurance, safety and deactivation.

Exactly when the Rider app collects your location, what Customers and Vendors see about you, and how long we keep it.

The FCRA disclosure for rider screening — what is checked, your rights, and the pre-adverse and adverse action process.